Terms of service

By placing an order with JellyPop Club, you agree to the following:

  • All sales are final. Due to the nature of our curated bundles and personal care items, we do not accept returns or exchanges.

  • Processing times: Orders are processed within 3–5 business days unless otherwise stated during product launches or high-volume periods.

  • Damage/Issues: If your item arrives damaged or incorrect, contact us within 3 days of delivery at jellypopclub@gmail.com with a summary and attached photo of the issue, and we’ll work to make it right.

  • Customer responsibility: Please double-check your shipping information before placing your order. We’re not responsible for orders sent to incorrectly entered addresses.

  • Prices and availability: All prices are subject to change. Items may sell out quickly and are limited in availability.

We reserve the right to refuse service to anyone for any reason at any time.